Privacy Policy

1. Introduction

Luxor Roof & Home respects your privacy and is committed to protecting the personal information you provide when interacting with our company through our website, Facebook, Instagram, online advertisements, telephone calls, text messages, or other communication channels.

This Privacy Policy explains how we collect, use, store, and share personal information when you inquire about or use our roofing and home improvement services.

2. Information We Collect

We may collect the following information when you contact us, request an estimate, schedule a service, or submit an online form:

Full name
Phone number
Email address
Residential or commercial property address
Roofing and home improvement service needs
Information about property damage or insurance-related inquiries
Appointment and service history
Other information you voluntarily provide

We may also collect website usage information through cookies, analytics tools, and advertising technologies where these tools are enabled.

3. How We Use Your Information

Luxor Roof & Home may use collected information to:

Respond to customer inquiries and service requests.
Schedule roofing inspections and service appointments.
Provide $125 roof service calls, roof repairs, and roof replacement estimates.
Communicate regarding appointments, estimates, and ongoing projects.
Respond to insurance-related roofing inquiries.
Provide customer support and follow-up services.
Improve our website, advertising, and customer experience.
Send promotional communications where permitted by law and applicable consent requirements.
Maintain business records and comply with legal obligations.

4. Facebook and Instagram Advertising

Luxor Roof & Home advertises roofing and home improvement services through Facebook, Instagram, and other digital advertising platforms.

When you submit your information through a Facebook or Instagram advertisement, including a Meta Instant Form, we may receive the contact information and service details you provide.

We use this information to respond to your inquiry, discuss your roofing needs, schedule appointments, and provide requested estimates or services.

Submitting a lead form does not automatically enroll you in unrelated marketing communications.

5. Phone Calls, Text Messages, and Email Communications

When you provide your contact information, Luxor Roof & Home may contact you regarding your requested services, appointments, estimates, and project updates.

Marketing text messages will be sent only when legally required consent has been obtained.

You may request that we stop sending promotional text messages by replying STOP to a promotional message or contacting our business directly.

Consent to receive marketing text messages is not a condition of purchasing our services.

6. Information Sharing and Disclosure

Luxor Roof & Home does not sell customer contact information.

We may share information with trusted service providers when reasonably necessary to operate our business, including:

Customer relationship management and scheduling providers
Website hosting and technology providers
Advertising and analytics platforms
Payment processing providers
Contractors or service partners involved in fulfilling requested services

We may also disclose information when required by applicable law, legal process, or to protect legitimate business interests.

7. Cookies and Advertising Technologies

Our website may use cookies and similar technologies to improve functionality, understand visitor activity, and measure advertising performance.

If enabled, these technologies may include Meta Pixel, Google Analytics, or other advertising and analytics services.

These tools may collect information such as browser type, device information, pages visited, and interactions with our website.

You can manage certain cookie preferences through your browser settings and applicable advertising platform controls.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide requested services, maintain business records, resolve disputes, comply with applicable laws, and fulfill legitimate business purposes.

When information is no longer required, we take reasonable steps to delete or securely dispose of it.

10. Your Privacy Rights and Choices

Depending on applicable law, you may have the right to:

Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Opt out of promotional email or text communications.
Ask questions about how your personal information is used.

To submit a privacy-related request, contact us using the information provided below.

We may need to verify your identity before processing certain requests.

11. Third-Party Websites and Services

Our website and advertisements may contain links to third-party websites, including Facebook, Instagram, and other service providers.

Luxor Roof & Home is not responsible for the privacy practices of independently operated third-party websites.

We encourage you to review their respective privacy policies.

12. Children’s Privacy

Our services are intended for adults seeking roofing and home improvement services.

We do not knowingly collect personal information from children under the age of 18.

If we become aware that such information has been collected, we will take appropriate steps to delete it.

13. Changes to This Privacy Policy

Luxor Roof & Home may update this Privacy Policy periodically to reflect changes in business operations, technology, legal requirements, or privacy practices.

Updates will be posted on this page with a revised effective date.

14. Contact Information

If you have questions about this Privacy Policy, how your information is handled, or wish to submit a privacy-related request, please visit this page to submit a contact form:

https://luxroofhome.com/contact/

Luxor Roof & Home

Oklahoma City, United States

Website: https://luxroofhome.com

Privacy Policy URL: https://luxroofhome.com/privacy-policy

Effective Date: October 12, 2026